Homes Alive Pets Reviews
Homes Alive Pets has an overall rating of 3.9 based on 70 reviews. Customer feedback on Homes Alive Pets is mixed: Homes Alive Pets reviewers highlight positive aspects like wide selection of pet products, competitive pricing, fast shipping, excellent customer service, which strongly appeal to pet owners looking for quality products at good prices. However, Homes Alive Pets is often criticized for its limited international shipping options, occasional stock issues, website navigation challenges, longer delivery times for some items.
70 reviews
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All Homes Alive Pets Reviews (70)
hello_crystal422
June 02, 2026
"I reached out to support and, to their..."
I reached out to support and, to their credit, they did respond. Unfortunately, the response wasn’t exactly what I’d call helpful. More like a polite way of saying, “Good luck with that.” So yeah, if you’re hoping for actual solutions, maybe keep your expectations comfortably low.
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john1998
June 02, 2026
"Great prices compared to other pet stores!!"
I ended up ordering from Homes Alive because their prices were better than a few other pet sites I checked. Shipping was totally fine too, so overall I’m happy with the experience!! I’ll probably check here first next time I need pet stuff.
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MarshaFontenot_16
June 01, 2026
"I ordered online and picked it up..."
I ordered online and picked it up in store a couple days later. The email updates were clear enough, at least I think so, because I didn’t have any trouble figuring out when to go in. The staff found my order quickly once I got helped. I’m giving 4 stars because I did have to wait at the counter for a bit since it was busy, though maybe I’m just being a little impatient. It wasn’t a big deal overall, and I’d definitely use the pickup option again.
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Joseph-rodriguez
May 16, 2026
"Opened the bag and it smelled kind of..."
Opened the bag and it smelled kind of old. Wasn’t exactly what I expected for dog food.
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NorbertSweeney_02
May 10, 2026
"Exchange worked out, just took a while"
I was able to get the exchange done in the end, but it took longer than I expected. It wasn’t a terrible experience, just a reminder that sometimes these things take a bit of patience. Glad it got sorted out eventually.
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guillerminashort7140
April 30, 2026
"Checkout went smoothly"
I always notice when checkout flows have the same little pattern: cart, shipping, payment, confirm. This one followed that cleanly, so I didn’t have to think much. Payment went through without any issues and it was quick enough.
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james_Miniard94
April 29, 2026
"I went in looking for a few things..."
I went in looking for a few things I usually grab, but somehow about half of them were out of stock again. Compared to other stores nearby, this one just feels a bit hit-or-miss lately. Not the end of the world, but definitely annoying when you’re trying to get everything in one trip.
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daviddenby1866
April 25, 2026
"Easy ordering and prices that make me happy"
I’ve ordered from homesalive.ca a few times now for my dog’s food and treats, and it’s been a comforting experience. The site is simple to use, and I can usually find what I need without feeling frustrated or wasting a bunch of time.
The prices feel fair, which is a huge relief, and shipping has been reliable for me so far. One box showed up a little banged up, and I was nervous for a second, but thankfully everything inside was totally fine.
Overall, I’m really happy with them and plan to keep ordering. It’s easy, low-stress, and hassle-free, which means a lot when you just want to make sure your pet has what they need.
The prices feel fair, which is a huge relief, and shipping has been reliable for me so far. One box showed up a little banged up, and I was nervous for a second, but thankfully everything inside was totally fine.
Overall, I’m really happy with them and plan to keep ordering. It’s easy, low-stress, and hassle-free, which means a lot when you just want to make sure your pet has what they need.
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hello_sheila801
April 23, 2026
"In my experience, the service was really..."
In my experience, the service was really easy to deal with. I had a question about my order and sent them a message, i wasn’t expecting to hear back that fast. They replied the same day and actually answered my question clearly.
I also needed to change one item, and from my point of view, they handled it without any fuss. No back-and-forth or making it complicated, which I appreciated. Overall, I was happy with how it went
I also needed to change one item, and from my point of view, they handled it without any fuss. No back-and-forth or making it complicated, which I appreciated. Overall, I was happy with how it went
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HORNSBY
April 17, 2026
"The sale didn’t feel like much of a deal to me"
At first I thought the sale prices looked decent, but once I compared them with a few other stores, they really weren’t that much lower. To me, the promo felt a bit underwhelming overall, and once shipping was added in, it kind of took away from the savings.
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james2004
April 02, 2026
"So glad I set this up"
I set up auto-order for my dog’s food on a whim and now I’m like, why didn’t I do this sooner? It just shows up when it’s supposed to, and I don’t have to think about it anymore. I also had to change the delivery date once and it was super easy. Happy with it.
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DavidWaters
April 01, 2026
"The rewards actually feel like a tiny victory"
I’ve ordered from homesalive.ca a few times now, the rewards program has been a pleasant little plot twist.
I was fully expecting the usual “collect points until the end of time” situation, but nope. I actually used mine on dog food and saved some money, which felt dramatic in the best way because pet stuff is wildly expensive right now.
Checkout was simple, the points showed up without me having to send a single desperate email, and everything just worked. Not life-changing, but definitely worth it, and I’ll keep ordering here.
I was fully expecting the usual “collect points until the end of time” situation, but nope. I actually used mine on dog food and saved some money, which felt dramatic in the best way because pet stuff is wildly expensive right now.
Checkout was simple, the points showed up without me having to send a single desperate email, and everything just worked. Not life-changing, but definitely worth it, and I’ll keep ordering here.
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hello_rachel407
March 26, 2026
"Maybe I’m just easy to please, but..."
Maybe I’m just easy to please, but I thought the updates were really helpful. They texted me along the way and kept me posted, so I wasn’t left wondering what was going on.
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julie2000
March 20, 2026
"Stock info was accurate"
I ordered a few pet items from homesalive.ca, and the stock info was mostly right. Everything I chose showed as in stock, and most of it shipped out without any problems. One item did take a little longer than I was expecting, but it still came through and didn’t get cancelled or anything. Overall, it was a good experience, I just wish the shipping timing had been a bit clearer, if that makes sense.
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Martha_smith95
March 14, 2026
"I’ve ordered dog food and a few..."
I’ve ordered dog food and a few toys from Homes Alive a couple times now, and the stuff itself has always been really good. Everything arrived in good shape, and the quality was better than I expected. My only frustration is the waiting — it felt like it took longer than I hoped to get my order. But once it showed up, I was happy with everything
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CARDILLO
March 13, 2026
"I was able to find what I..."
I was able to find what I needed on homesalive.ca, but the site felt a bit slow at times and the filters weren’t always as easy to use as I expected. I’ve shopped on a few pet supply sites before, and this one works fine, but browsing around could definitely be smoother. Checkout was okay once I got to it, so overall it wasn’t a bad experience, just a little clunky
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williamkeeton7314
March 08, 2026
"Refund came through faster than expected"
I had to return an order, and the refund showed up quicker than I thought it would. It did take a couple of days, so not exactly instant, but it was smooth overall and I didn’t have any real issues.
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hello_enrique239
February 27, 2026
"Tracking worked good for me"
I was able to track my order in my account easily, which was nice. I just wish the updates came through a little faster, but other then that it worked fine.
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Andre_sands85
February 20, 2026
"Packed well, but wow, so much filler"
My order showed up in good shape, so credit where it’s due, nothing was broken, nothing leaked, and the box itself was nice and sturdy. But the amount of filler for the size of the items was kind of ridiculous. I get wanting to protect the products, but at some point it feels like I’m unpacking a treasure chest just to get to a couple small things. Overall, good experience, just maybe ease up on the extra packing material a bit.
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Randy_logsdon82
February 18, 2026
"Selection was underwhelming"
I was hoping there would be more brands and sizes to choose from, but the selection felt limited. A few things I usually buy elsewhere weren’t there, and what made it more confusing was the email made it sound like there would be more options than what I actually found. I looked around for a bit but ended up giving up.
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